Imagine joining a practice where your contribution is key to the growth and is highly valued!
As a Practice Manager at Northern Beaches Endodontics located in Dee Why, NSW, you will play a pivotal role in the growth and smooth operation of the practice. This permanent full-time position (Part Time considered) offers an exciting opportunity for a dedicated individual to lead and manage our team.
Here's what your role will look like:
- Being responsible for the amazing end to end patient experience and engagement
- Leading, mentoring and supporting the practice team, fostering a positive and collaborative workplace culture
- Being a key leader in the business development for the practice - building relationships with general dentists and managing the referral program
- Overseeing the day-to-day administrative and operational functions of the dental practice
- Managing practice costs, patient scheduling, billing, and collections to ensure seamless financial operations
- Coordinating with clinical staff to facilitate smooth patient flow and exceptional customer service
- Ensuring compliance with relevant regulations, standards, and protocols required in the industry
- Implementing marketing strategies to attract new patients and retain existing ones
- Monitoring inventory levels and liaising with suppliers to maintain adequate stock of office supplies
What We’re Looking For:
- Proven leadership experience in a dental practice environment where you are confident to train and engage the team
- Capability and willingness to engage with the referral network
- Experience managing patient rebooking rate, Google reviews, practice revenue, cost management and team retention
- Energetic and hands-on approach, with the willingness to be hands on at reception daily
- Strong communication, problem-solving and organisational skills
- Solid understanding of dental regulations, compliance, and infection control - ideally in a specialist practice
- Confidence using dental software and patient management systems
- An enthusiastic leader who thrives in a collaborative, fast paced and growing practice
- A working style that is calm under pressure and professional at all times
- Attention to detail
- A positive team player who supports and motivates others
- Adaptable and open to continuous improvement and change
Why Join Us?
This is a true leadership role in a successful practice. You'll be part of a supportive network of dental professionals and have access to training, resources and guidance from our National Support Office team. You'll lead a practice that values excellence, compassion and continuous growth — and be empowered to make a genuine impact.
Please apply here, or email Jenni Pavlou on jenni.pavlou@kikadalane.com.au
We look forward to hearing from you!